Warranty
Limited 5-Year Warranty
This product is warranted, to the original purchaser, to be free of defects in materials and workmanship for five years. This product is made with quality materials and expert workmanship, but is not indestructible. This warranty does not cover damage attributed to or resulting from normal wear and tear (e.g. exhausted zippers), natural hazards (e.g. weather, animals), abuse (e.g. mold, mildew, burns, ultraviolet), or alterations or modifications of any kind. Commercial users are not covered by this warranty. If your product is found defective, we will repair or replace it free of charge. Charges for shipping your product to Longway Leisure will be your responsibility. We reserve the right to make substitutions if parts are unavailable or obsolete. If your product needs repair beyond what is covered under warranty, we will provide parts and service at a reasonable charge.
This warranty gives you, the original purchaser, specific legal rights. You may also have other rights which vary from state to state. Do not return your product until you have received authorization and instruction to do so.
To obtain service in Australia contact us at [email protected]